This report shares important insights about the benefits of Village Savings and Lending Associations transitioning from paper to digital ledgers using the DreamSave app.

Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.

This paper shares the key challenges, learnings, and overall results from five case studies in Chile and Mexico, uncovering best practices on how to design for and influence financial health.

Findings from multi-country, multi-operator study in Africa

Leveraging PAYGO to increase solar energy access in MFI-solar distributor partnerships

This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.

Processes and lessons learned in implementing complaint resolution systems

Understanding the e-money market in West Africa in the context of new Central Bank guidelines

Valuable lessons on collecting and using sex-disaggregated data in the financial sector

Comprehensive assessment of youth employment and demand for financial services