This research looks at the journey of digital payments, major events and entities that contributed to it, and products that revolutionized the digital payments space.

This report presents key insights and opportunities from Hindustan Unilever Limited’s business-to-business Shakti digitization program to implement the UN Principles for Responsible Digital Payments and build scale.

This report combines research and expertise to deep dive into seven key trends that continue to shape the fintech industry.

Exploring the market-level modularization of financial services through case studies featuring new models that are emerging, how they are coming about, and what they mean for the financial inclusion of low-income people in emerging markets and developing economies.

This Focus Note advocates the importance of a segmented approach to addressing micro and small enterprises (MSE) needs and focuses on MSEs with up to 20 employees.

This slide deck charts the journey of a pilot on behavioral communication to encourage women to make small saving deposits.

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

This strategic insights deck combines findings from MSC’s multiple national-level studies offering a set of practical recommendations for the service providers to help them increase customer footfall at agent points.

This national-level study on India’s cash assistance initiative is intended to assess the cash transfer system’s efficacy and efficiency and capture the experience of the beneficiaries in how they receive and use the benefit.

Using several classification techniques, the paper assesses the growth and performance of affordable housing finance companies across the country.