All Publications
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.
Assessing Digital and Financial Literacy in Solomon Islands: Survey on Knowledge, Skills and Access
To address the digital and financial literacy gap, UNCDF conducted the Digital and Financial Literacy Survey in Solomon Islands to assess the current state of digital and financial literacy within the country.
Digital Financial Services for Garment Workers in Bangladesh
This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.
Fintech for Who? Demand for Digital Financial Services and Fintech in Tanzania
This paper explores the drivers of demand for digital financial services and fintech: perceived cost, perceived usefulness, perceived ease of use, perceived risk, and social norms.
Improving Financial Health in Cambodia's Garment Sector Through Responsible Wage Digitalization: Benefits for Women and Business
This report sets out the results from supporting 17 garment factories in Cambodia with over 25,000 workers, 85 percent women, with wage digitalization, and enabling workers to access, use and benefit from their accounts.
Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions
This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.
Building an Ecosystem of Collections Through BBPS
This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.
Decoding the Extent and Exposure of Financial Fraud Among DFS Customers
This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.
Digital Financial Services for Financial Inclusion: Tools for Supervisors
This Technical Guide was created to provide practical guidance and set strong foundations for digital financial services supervision.
Digital Wages for Decent Work in Kenya
This research brief analyzes the potential for responsible digital wage payments in Kenya.