All Publications
Showing 1 - 9 of 9
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.
Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions
This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.
Bancolombia: Financial Inclusion and Banking Correspondents
This case study goes in-depth on how the Bancolombia's agent network expansion strategy evolved and the agent network management models it developed to increase geographic coverage in a viable manner.
Agent Network Journeys Toward the Last Mile: A Cross-Country Perspective December 2020
This Focus Note reveals three distinct journeys country stakeholders have taken to extend the reach and quality of rural agent networks in China, Colombia, India, Indonesia, and Kenya.
Agent Network Journeys: Country Deep Dives
Detailed country case studies on the agent network journey
Agent Network Accelerator Survey 2017: Pakistan Country Report
Assessment and recommendations for designing and managing cash in/cash out agent networks
Supervision of Banks and Nonbanks Operating through Agents: Practice in Nine Countries and Insights for Supervisors
Review of supervisory practices in countries with large and diverse agent networks
A Consumer-focused Account Promotion Strategy for Branchless Banking: The Case of Omni in Pakistan
Highlighting successful expansion strategies for branchless banking
A New Agent Model for Branchless Banking in Colombia
Branchless banking through MFIs