All Publications
Financial Inclusion for Migrants and Refugees: Insights From Credit Unions
This report looks at the role credit unions play in supporting migrants and refugees in Brazil, Ecuador, Poland and the United States.
Building Value in Microfinance Through Digitization: A Role for Funders
Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.
Financial Inclusion of Refugees in Jordan
This report looks back at what has been achieved in the financial inclusion of refugees and asylum seekers in Jordan since 2015, when the Central Bank of Jordan (CBJ) first launched its initiative to enhance national financial inclusion.
Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility Report
This report discusses the future direction of digital payments in Jordan to increase their acceptance both on the merchant and user sides.
What it Takes: Insights From Women Leaders in Financial Inclusion
This case study research shares the insights of past program participants in order to motivate other aspiring women leaders, provoke conversation, and inspire new career pathways.
A Market Study on the Adoption of Digital Financial Services in Jordan
The purpose of this study is to gain a better understanding of consumers' appetite for and usage of digital financial services and their financial behavior in light of the rapid development of Jordan's digital financial services.
Finance in Displacement: Joint Lessons Report
This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.
Digitization in Microfinance: Case Studies of Pathways to Success
This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.
Women’s Financial Inclusion Toolkit
This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.
Challenging Exclusion: Refugees' Uptake of Mobile Money
This research investigates the appetite of female refugees in Jordan towards mobile money and studies their behavior to better cater to their needs in collaboration with sector players.