All Publications
Showing 1 - 10 of 16
A Client Needs-Centered Approach to Financial Inclusion Measurement
Innovative financial inclusion data framework focused on customers financial needs
Achieving Scale and Efficiency in Microinsurance Through Retail and Banking Correspondents
Exploring alternative distribution channels to extend the reach of insurance
Peoples Bank of Caraga in Philippines Listens to Members: Customer Satisfaction Survey
Lessons on improving the effectiveness of the survey tool in relation to SPM Universal Standards
Clients on Client Protection
Using a qualitative research tool to obtain clients’ perspective on client protection
A Closer Look at Multiple Borrowing in the Philippines
How can MFIs in the Philippines avoid client over-indebtedness?
Vittana's First 1500 Student Borrowers
Helping poor students access loans for higher education
Note From the Philippines: Client Learnings on Microsavings
Understanding client preferences on savings products
Demand Study of Domestic Payments in the Philippines
Assessing demand for domestic payment services in the Philippines
The Business Case for Adding Health Protection to Microfinance
What are the benefits to MFIs of offering health protection products?
Window on the Unbanked: Mobile Money in the Philippines
Understanding unbanked consumers' behavior