This report shares important insights about the benefits of Village Savings and Lending Associations transitioning from paper to digital ledgers using the DreamSave app.

Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.

Lessons learned from previous crises to help with future crisis responses

Findings from multi-country, multi-operator study in Africa

Leveraging PAYGO to increase solar energy access in MFI-solar distributor partnerships

This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.

Processes and lessons learned in implementing complaint resolution systems

Status of financial education in eight selected countries in the Arab region

Case studies from Iraq, Palestine and Lebanon on reducing disaster risk

Understanding the e-money market in West Africa in the context of new Central Bank guidelines