All Publications

Showing 1 - 10 of 36
Slide Deck

Solidarity in Saving: Listening to Women's Needs During Crises

Based on 3,822 (majority women) VSLA member interviews, this brief represents quantitative data from Burundi, Colombia, Côte d’Ivoire, Ethiopia, Mali, Niger, and Vietnam.

Case Study

Weathering the Storm II: A Case Study of Viator

Lessons learned from previous crises to help with future crisis responses

Paper

Azerbaijan Annual Benchmark Report

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details. 

Paper

Promoting Responsible Finance and Sustainability in Azerbaijan

This learning brief provides an overview of the key players in the Azerbaijan microfinance sector, followed by more detail on the approaches used by Azerbaijan micro-finance Association (AMFA) to build its sustainability and credibility in the sector.

Paper

East Africa Mobile Money Cross-Border Payments: Market Demand Side

Looking at the prevalence, role and nature of cross-border transactions
Paper

Scalable, Affordable and Accessible?

Building interoperable payment systems that promote financial inclusion in East Africa
Paper

Graduation Model Event: Overview of Discussions

Research findings and discussion points from graduation programs in Burundi and Rwands
Paper

Microfinance Associations: Roles and New Leadership Opportunities

Summary of case studies profiling leading associations in Azerbaijan, Ecuador, Pakistan and Peru
Case Study

FINCA Azerbaijan: Transforming Clients’ Complaints into Loyalty for Life

Case study on developing client complaint handling mechanisms
Case Study

FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture

Case study on a new staff performance appraisal system and salary compensation scheme