All Publications

Showing 1 - 10 of 38
Paper

Tajikistan Annual Benchmark Report

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.

Paper

Exploring the Economic and Social Motivations for Child and Youth Friendly Banking: Practices from Georgia, Lebanon, Tanzania and Yemen

Survey findings on the decision-making factors for providers serving the youth market
Paper

Using Qualitative Research to Assess Loan Impact: Lessons from the Aga Khan Agency for Microfinance (AKAM)

Findings from four country pilots of AKAM's monitoring, evaluation and learning framework
Case Study

Client Voices Georgia Country Report - Client Protection and Microfinance in Georgia: A Responsible Market with Opportunities for Improvement

Findings and industry recommendations based on input from 1000 MFI clients
Case Study

Arvand Tajikistan: Using Mystery Shopping to Understand Clients

Social performance management case study on the use of market research techniques
Guide / Toolkit

Loan Agreement for Small Business Clients (JSC MFO Crystal)

Moving towards transparency by using simple language in loan contracts
Paper

The Market for MDO Deposit Services in Tajikistan

Analyzing deposits services in Tajikistan
Case Study

Capital Markets-Style Risk Assessment: Testing Static Pool Analysis on Microfinance

Elaborating on the importance of using risk assessment tools like static pool analysis for MFIs
Paper

Credit Appraisal for Non-Banking Financial Organizations in Tajikistan

A manual on credit appraisals for non-banking financial organizations