This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

This Focus Note reveals three distinct journeys country stakeholders have taken to extend the reach and quality of rural agent networks in China, Colombia, India, Indonesia, and Kenya.

How was the sector affected by the crises brought about by the pandemic and how can it recover?

This study explores the landscape of the gig economy in Malaysia and China, focusing on the financial concerns and well-being of gig workers. 

Evidence from two-wave phone surveys in China

This research looks at the epidemic’s impact on the financial health of the working class and MSEs in China by collecting 2000 responses from different walks of life and communities.