This slide deck shares the results of a survey conducted by MSC and FACE to analyze user knowledge and behavior regarding digital lending applications (DLAs) and digital loans.

This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.

This analysis of digital credit users in India, Indonesia, and Kenya assesses the impact of digital credit on their financial health.

This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,

There is a need to develop the regulatory capacity to monitor credit markets and to prevent and manage distress caused by over-indebtedness.

Lessons learned from previous crises to help with future crisis responses