This report explores how strategically adding friction to digital financial services can benefit both lenders and borrowers.

This report offers an in-depth look at the impact of microfinance and financial services on women's financial resilience, access to finance, and on their businesses and households. 

This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile.

This note presents the innovation drivers and competencies as key to developing innovative financial services that meet customer needs.

This publication is the world’s first microfinance social performance report grounded in customer voices, featuring 72 microfinance organizations that serve a total of 25 million clients in 41 countries across the globe.

This meta-study explores findings from the savings literature that relate to the key elements used to define financial health, and explores whether they indicate that savings contribute to financial health.

Research supporting a new framework for livelihoods and financial services

A how-to framework for developing products for women in emerging markets

Sharing strategies for marketing financial products to women clients

Suggesting steps to implement best practices in reaching women-led SME markets