All Publications

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Paper

Measuring Financial Health: Concepts and Considerations

This note provides financial sector policymakers with a discussion of the technical concepts relevant to financial health measurement. The purpose is to explain and demystify the various approaches for a non-technical audience, drawing on existing experiences and the state of the art.

Guide / Toolkit

Data-Driven Segmentation in Financial Inclusion

How financial services providers can use data analytics to better segment and serve customers
Guide / Toolkit

Using Satellite Data in Financial Inclusion

How service providers can use satellite data and advanced analytics techniques to reach customers
Paper

Mobile Phone Data as the Key to Promoting Financial Inclusion

Using call data to tap low-income customer base through mobile phones
Paper

Analysis of Client Assessment Data

How can client assessment be accurate and effective?