Banking in Layers: Five Cases to Illustrate How the Market Structure for Financial Services is Evolving
Exploring the market-level modularization of financial services through case studies featuring new models that are emerging, how they are coming about, and what they mean for the financial inclusion of low-income people in emerging markets and developing economies.
This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.
In Kenya, the trend of divergent impact continues, with macroeconomic resilience masking sustained inequalities and divergence in recovery.
Through real examples of implementation experiences across FSP partners, this guide unpacks six key strategies that financial inclusion-focused institutions need to keep in mind as they progress down the path of digital transformation.