Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.
To address the hope and frustration brought about by digitization, CGAP identified and tested five core principles for successful implementation.
This report examines the early impact of generative AI within the financial sector, where it is starting to be applied, and the barriers that need to be overcome in the long run for its successful deployment.
This report provides an analysis of the second phase of the Build Back Better—Enhancing Recovery and Resilience of Small and Micro-Businesses (SMB) project in Bangladesh since 2020.
This handbook examines the potential of digital transformations for last-mile financial inclusion institutions like self-help groups and how that can impact their efficiency and accountability.
Microfinance institutions that successfully generate value for their business and customers through digitization anchor these efforts in business intelligence. This Technical Note outlines an approach for improving business intelligence with interventions that require minimum or no investment in technology.
This paper presents findings from a study to assess microfinance sector digitization, and shares valuable recommendations to prepare the sector for the potential digital divide ahead.
This podcast shares Advans' experience of digital transformation, how it drives efficiency and customer outreach, along with potential obstacles to such transformation and the impact on Advans' social mission.
Banking in Layers: Five Cases to Illustrate How the Market Structure for Financial Services is Evolving
Exploring the market-level modularization of financial services through case studies featuring new models that are emerging, how they are coming about, and what they mean for the financial inclusion of low-income people in emerging markets and developing economies.