This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.

This is one of several case studies looking at the role of design in digital financial services (DFS) for women focusing on examples where research findings have translated into design that has eased and encouraged women’s use of DFS.

The aim of this research is to shed light on the potential of digital banks to deepen financial inclusion in a way that improves the lives of low-income customers.

Understanding the concept of interoperability and discussing a framework to measure its extent

Has m-banking increased access to bank accounts in South Africa?

How can adequate regulation aid the progress of mobile banking in Africa?

Exploring the potential of mobile phone banking services

Analyzing adoption of mobile banking among the poor