All Publications
Understanding Users’ Experience With Digital Lending Applications in India
This slide deck shares the results of a survey conducted by MSC and FACE to analyze user knowledge and behavior regarding digital lending applications (DLAs) and digital loans.
Leveraging Transactional Data for Micro and Small Enterprise Lending
This case study examines the data and experience of two fintechs in India that use different sets of transactional data for credit scoring.
Understanding Customers in Environments of Severe Climate-Related Weather Events
This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.
Addressing Financial and Digital Literacy Challenges for Inclusive Finance
This paper investigates strategies of European microfinance institutions and inclusive fintech organizations to address financial and digital illiteracy among vulnerable customers.
Developing an Impact Monitoring System for Sida’s Guarantee Instrument
This publication shares key learnings from case studies from Guatemala and Bosnia and Herzegovina and illustrates their contribution to co-designing an impact monitoring system for Sweden’s guarantee instrument.
Shaping the Future of Cross-Border Fast Payment Systems: Revolutionizing Transactions in South-East Asia
This paper examines the rise of fast payment systems in South-East Asia and the momentum towards expanded cross-border connectivity.
2023 Microfinance Index Report
Based on interviews with over 32,000 borrowers in 32 countries spanning Asia, Africa, and Latin America, this report explores the impact of microfinance on the lives of some of the world's most marginalized communities.
Digital Financial Services for Garment Workers in Bangladesh
This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.
Open Banking and Inclusive Finance in the European Union: Perspectives From the Dutch Stakeholder Ecosystem
This working paper examines the impact of the revised Payment Services Directive and open banking platforms on inclusive finance in the EU, with a focus on the Netherlands' fintech ecosystem.
The Six Village Story – India: An Assessment of the Real Gap in Financial Inclusion
This study intends to unpack the on-ground status of financial inclusion in six villages in India.