All Publications
Showing 1 - 10 of 23
Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response
This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.
Bancolombia: Financial Inclusion and Banking Correspondents
This case study goes in-depth on how the Bancolombia's agent network expansion strategy evolved and the agent network management models it developed to increase geographic coverage in a viable manner.
Digitization in Microfinance: Case Studies of Pathways to Success
This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.
Local Training Providers for Microinsurance Capacity Building
Lessons learned on developing high-quality and sustainable microinsurance training
Colombia’s Coffee Growers Smart ID Card: Successfully Reaching Rural Communities with Digital Payments
Discussing the transition from cash payments to electronic payments for coffee farmers in Colombia
Colombia’s Online E-Payments Platform: Private Sector Innovation Inspired by Government Vision
Highlighting lessons learned from the success story of a Colombian electronic payments platform
Emerging Risks to Consumer Protection in Branchless Banking: Key Findings from Colombia Case Study
Protecting users and mitigating risks in the use of mobile financial services in Colombia
CREZCAMOS Colombia: Providing Transparent Information to Clients
Social performance management case study on four of the essential practices for transparency
“The Right Touch” – Reducing Distribution Costs in Alternative Channels for Microinsurance
Determining efficient touch levels for microinsurance product delivery
Microfinance in Latin America: The Leadership of WSBI Members
The report highlights the involvement of World Savings Bank Institute's members in microfinance.