This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

This Focus Note outlines the characteristics of informal online commerce (IOC), maps the personas of the women who engage in it, and provides guidance to funders looking to support women to generate livelihoods through IOC.

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

How was the sector affected by the crises brought about by the pandemic and how can it recover?

Cross country data and analysis on different types of microfinance service providers

In-depth review and analysis of existing policies and regulations accompanied by a literature review

Advisory Note on the liquidity of microfinance institutions in the country

Key findings from focus group discussions with 146 participants to understand women’s demand for financial services

Opportunities for agritech companies in Myanmar

Calming the fears of Myanmar’s unbanked