All Publications
Open Finance Self-Assessment Tool and Development Roadmap
This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.
Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions
This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.
Global Landscape: Data Trails of Digitally Included Poor (DIP) People
This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.
Driving Financial Resilience Through Formal Savings Among the Low-Income Population
Based on customer research in Cote d’Ivoire, Kenya, Morocco, Nigeria, and Uganda, this paper provides a synthesis of findings that help understand to what extent savings allowed customers to increase their financial resilience.
Social and Solidarity Economy: Social Innovation Catalyst in Africa?
The report highlights internal and external factors impacting social and solidarity economy organizations in their social innovation process and presents a set of policy recommendations to unlock their potential.
Insurance for MSMEs in Mexico: Five Strategies From the Region
This brief identifies strategies to overcome barriers to insurance for micro, small and medium enterprises, based on the experiences of seven companies in Latin America.
Finance in Displacement: Joint Lessons Report
This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.
How Providers Can Build Products That Improve Financial Health: Examples From Mexico and Chile
This paper shares the key challenges, learnings, and overall results from five case studies in Chile and Mexico, uncovering best practices on how to design for and influence financial health.
Policy Framework on MSME Data Collection: A Guide for Gender Inclusive Finance
This Framework provides data collection guidance for MSME and gender inclusive finance, defines an extended set of MSME finance indicators, and shares best practices to advance financial inclusion for MSMEs.