Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.

This report presents the findings of a pilot aimed at testing and refining the PAYGo Performance, Reporting and Measurement (PERFORM) key performance indicators.

Lessons for policymakers in reducing costs and building acceptance for reform

Findings from multi-country, multi-operator study in Africa

Insights into the future of partnerships of microfinance institutions

How can PAYGo solar companies expect and prepare for service failures?

Tool facilitating the delivery of fundamental utility services to off-grid populations

Guidance on financial analysis of companies that fuse manufacturing, retail and finance

In-depth discussions with customers on purchase decisions, value assessments and cash flow patterns

The role of inclusive digital ecosystems in achieving universal energy access