All Publications

Showing 1 - 10 of 164
Case Study

From 1% to 30%: the Journey of the Philippines Towards Responsible Digital Payments

This case study examines the success story of the Philippines by diving into the key decisions made by the government and private sector in accelerating the adoption of responsible digital payments.

Case Study

Informed Design: A Case Study Series (UNCDF/WMBL)

This study examines Women's Micro Bank Limited and UNCDF's design of a branchless banking solution, the Mama Bank Access Point initiative, which serves unbanked women in rural Papua New Guinea. 

Case Study

Informed Design: A Case Study Series (Lucy)

The second installment in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by Lucy, a neobank for entrepreneurial women—specifically Foreign Domestic Workers in Singapore—providing DFS and business-building tools and training through a mobile app to help them start and grow their businesses. 

Case Study

Improving Access to Housing Microfinance Solutions Among Low-Income Households in the Philippines

Opportunities and challenges of designing housing products

Case Study

Women’s Demand for Financial Services in Conflict and Post Conflict Areas

Key findings from focus group discussions with 146 participants to understand women’s demand for financial services
Case Study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services
Case Study

A Client Needs-Centered Approach to Financial Inclusion Measurement

Innovative financial inclusion data framework focused on customers financial needs
Case Study

Lessons from the Solomon Islands: Innovating with Pensions for the Informal Sector

Case study of a micropension product pilot
Case Study

Reserve Bank of Fiji’s Experience With Financial Inclusion and Climate Change

Will fostering financial inclusion ease the transition to a low-carbon economy?
Case Study

Leadership and Organizational Culture in Customer Centricity: The Journey of AMK Cambodia

Decoding the DNA of a customer-centric organization