All Publications

Showing 1 - 10 of 18
Case Study

Increasing Access to Formal Financial Services

This learning brief describes three models that USAID-funded Feed the Future Rural Resilience Activity utilized to provide formal financial services, in particular credit and savings, to previously excluded populations in Northeast Nigeria.

Case Study

Leading and Managing Change to Reach Low-Income Savers in Nigeria: A Case Study of LAPO MFB

This LAPO Microfinance Bank case study shares lessons from their experience in developing and implementing a change management program to underpin its launch of a savings product.

Case Study

SUNU Assurance Vie

This Case Brief outlines the journey of SUNU Assurances Vie, a leading life insurance company in Côte d’Ivoire and across West Africa.

Case Study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services
Case Study

A Client Needs-Centered Approach to Financial Inclusion Measurement

Innovative financial inclusion data framework focused on customers financial needs
Case Study

Opportunities in Agricultural Value Chain Digitisation: Learnings from Côte d’Ivoire

Highlighting pathways to digitizing the agricultural last mile
Case Study

The Mobile Banking Customer That Isn’t: Drivers of Digital Financial Services Inactivity in Côte d’Ivoire

Why aren't registered customers using the digital financial services on offer?
Case Study

Paying School Fees with Mobile Money in Côte d’Ivoire

A public-private partnership to achieve greater efficiency
Case Study

Mobile Money in Nigeria: The User Experience

Expanding mobile financial services in Nigeria