All Publications

Showing 1 - 7 of 7
Paper

Driving Financial Resilience Through Formal Savings Among the Low-Income Population

Based on customer research in Cote d’Ivoire, Kenya, Morocco, Nigeria, and Uganda, this paper provides a synthesis of findings that help understand to what extent savings allowed customers to increase their financial resilience.

Paper

Finance in Displacement: Joint Lessons Report

This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.

Paper

COVID-19 and Refugees’ Economic Opportunities, Financial Services and Digital Inclusion

Addressing structural and practical barriers to refugees’ financial and economic inclusion

Paper

Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers

Initial lessons learned and suggestions for dealing with the current and future crises
Paper

The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way

Offering opportunities for stakeholders to increase understanding of how refugees use mobile money
Paper

Health Microinsurance: An Inclusive Approach

Developing suitable health financing options for low-income families
Paper

Taking Stock: Financial Education Initiatives for the Poor

Increasing outreach through financial education