All Publications

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Guide / Toolkit

Open Finance Self-Assessment Tool and Development Roadmap

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

Slide Deck

Understanding Users’ Experience With Digital Lending Applications in India

This slide deck shares the results of a survey conducted by MSC and FACE to analyze user knowledge and behavior regarding digital lending applications (DLAs) and digital loans.

Paper

Leveraging Transactional Data for Micro and Small Enterprise Lending

This case study examines the data and experience of two fintechs in India that use different sets of transactional data for credit scoring.

Paper

The Building Blocks Supporting Open Finance

This working paper introduces the concept of an inclusive data ecosystem as one where low-income people’s data trails are used to improve their financial inclusion.

Paper

An Introduction to the Small Firm Diaries

The Small Firm Diaries is a global research initiative to better understand small firms in low-income neighborhoods of developing countries, especially the barriers to growth such firms face, through high frequency quantitative and qualitative data collection (“financial diaries”).

Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

Case Study

Increasing Access to Formal Financial Services

This learning brief describes three models that USAID-funded Feed the Future Rural Resilience Activity utilized to provide formal financial services, in particular credit and savings, to previously excluded populations in Northeast Nigeria.

Paper

Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

Guide / Toolkit

A Technical Guide to Unlock Agent Networks at the Last Mile

This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.

Slide Deck

The Six Village Story – India: An Assessment of the Real Gap in Financial Inclusion

This study intends to unpack the on-ground status of financial inclusion in six villages in India.