This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

This Focus Note outlines the characteristics of informal online commerce (IOC), maps the personas of the women who engage in it, and provides guidance to funders looking to support women to generate livelihoods through IOC.

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.

Cross country data and analysis on different types of microfinance service providers

In-depth review and analysis of existing policies and regulations accompanied by a literature review

Advisory Note on the liquidity of microfinance institutions in the country

Key findings from focus group discussions with 146 participants to understand women’s demand for financial services

Assessing financial literacy needs of key target groups involved in migration processes