All Publications
Financial Inclusion for Migrants and Refugees: Insights From Credit Unions
This report looks at the role credit unions play in supporting migrants and refugees in Brazil, Ecuador, Poland and the United States.
Banking on Women Who Trade Across Borders
Drawing from interviews across Africa and Latin America, this report explores the challenges faced by female entrepreneurs and proposes solutions.
Beyond Access: A Look Into the Drivers of Long-term Financial Health
Through a combination of qualitative interviews, customer surveys and analysis of data from over 3.6 million Nubank customers, this research gathered a rich set of insights to inform how we can collectively close the gap between account access and a sense of sustainable financial security and health.
Open Finance Self-Assessment Tool and Development Roadmap
This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.
The Building Blocks Supporting Open Finance
This working paper introduces the concept of an inclusive data ecosystem as one where low-income people’s data trails are used to improve their financial inclusion.
Building Value in Microfinance Through Digitization: A Role for Funders
Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.
Financial Inclusion of Refugees in Jordan
This report looks back at what has been achieved in the financial inclusion of refugees and asylum seekers in Jordan since 2015, when the Central Bank of Jordan (CBJ) first launched its initiative to enhance national financial inclusion.
Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility Report
This report discusses the future direction of digital payments in Jordan to increase their acceptance both on the merchant and user sides.
A Market Study on the Adoption of Digital Financial Services in Jordan
The purpose of this study is to gain a better understanding of consumers' appetite for and usage of digital financial services and their financial behavior in light of the rapid development of Jordan's digital financial services.
Finance in Displacement: Joint Lessons Report
This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.