All Publications

Showing 1 - 10 of 52
Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Paper

Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

Case Study

Climate Risk Insurance for the Agriculture Sector in Armenia

This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.

Slide Deck

Impact of Economic and COVID-19 Crises on Microcredit Borrowers

Findings based on quantitative and qualitative research conducted over the phone (questionnaires and in-depth interviews)

Paper

Financial Literacy for Migrants - Mapping and Needs Assessment

Assessing financial literacy needs of key target groups involved in migration processes
Paper

Humanitarian Cash Transfers and Financial Inclusion

Highlighting key challenges in linking cash transfers to financial inclusion
Paper

The Study of the Financial Capability of Population in Armenia 2019

Measuring the progress made in assessing financial capabilities of Armenia’s population
Case Study

Outcomes of Microcredit Provision to Syrian Refugees

The case study of Al Majmoua in Lebanon
Paper

Financial lives of Lebanese and Syrian Refugees in Lebanon

How do refugee households deal with their daily financial challenges?
Paper

Feasibility Study for Piloting Graduation Programs in Lebanon

Summary of recommendations for the Graduation Approach pilot