This paper describes the development of microfinance in Yemen and the role of Al-Amal Bank in the sector over the past 15 years, then introduces the concept of micro letters of guarantee, which Al-Amal Bank launched in 2020.

This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.

This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.

Based on customer research in Cote d’Ivoire, Kenya, Morocco, Nigeria, and Uganda, this paper provides a synthesis of findings that help understand to what extent savings allowed customers to increase their financial resilience.

The report highlights internal and external factors impacting social and solidarity economy organizations in their social innovation process and presents a set of policy recommendations to unlock their potential.

In this case study, Al-Amal Microfinance Bank (AMB) presents their work in promoting women's empowerment and financial inclusion. 

The study looks into the role of microinsurance awareness in predicting microfinance entrepreneurs' intentions to purchase microinsurance in Yemen.

This Framework provides data collection guidance for MSME and gender inclusive finance, defines an extended set of MSME finance indicators, and shares best practices to advance financial inclusion for MSMEs.

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.