All Publications

Showing 1 - 10 of 81
Paper

Women’s Advancement in Banking in Emerging South Asian Countries: Findings and Recommendations for Nepal

This study aims to identify opportunities that can help achieve more equitable work outcomes for women employees in the banking industry in Nepal. 

Paper

Policy Diagnostic: Women in Leadership

This policy diagnostic presents policymakers with an overview of gender balance in the finance industry and then focuses on key areas for advancing women’s movement into, and active participation in, executive and other leadership roles.

Case Study

Leading and Managing Change to Reach Low-Income Savers in Nigeria: A Case Study of LAPO MFB

This LAPO Microfinance Bank case study shares lessons from their experience in developing and implementing a change management program to underpin its launch of a savings product.

Paper

Human Resource Development Practices in the Microfinance Sector

This publication maps out the current landscape of Human Resource Development practices among MFIs, and sheds light on the relationship between HR practices and MFI performance.

Paper

Engaging HR Leaders in Digital Learning: A Market Scan

Identifying market gaps for digital learning services which meet the needs of HR professionals

Paper

Digital and E-learning Solutions for Financial Services Providers in Sub-Saharan Africa: An Overview

Identifying the capacity building needs of financial service providers
Guide / Toolkit

Effective Codes of Conduct: A Guide for Microfinance Associations

Seven-step process to develop, implement and maintain a Code of Conduct
Case Study

Loan Officers and Clients’ Over-Indebtedness Prevention: The Case of Banco Adopem

Examining the potential roles of loan officers in preventing over-indebtedness
Paper

Loan Officers’ Voices: Perspectives and Lessons from the Foot Soldiers

Highlighting the human capital component that is essential for a microfinance provider
Case Study

Local Training Providers for Microinsurance Capacity Building

Lessons learned on developing high-quality and sustainable microinsurance training