All Publications
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Case Study of KOMIDA: A Journey to Implement the Universal Standards for Social Performance Management
Lessons learned from an Indonesian MFI's experience with social performance management
From Intentions to Outcomes: Indicators and Tools for Managing Social Performance
Case study on FINCA's process of creating and implementing a vision for social performance
Building MIS Capacity for Social Performance Reporting
Case study on how a Philippine MFI brought social and financial performance reporting into balance
Fund Assessment Study: Microfinance Subordinated Debt Fund - VG Microfinance-Invest Nr. 1
Evaluation of the benefits achieved by five MFIs and their clients
ADRA Peru: Recruiting and Selecting Mission-Driven Staff
Social performance management case study on employee commitment to social goals
FODEMI Ecuador: Balancing Financial and Social Performance
Documenting the strategic alliance between World Vision, VisionFund International, and FODEMI
AMK Cambodia: Using Client Data to Inform the Strategy
Social performance management case study on monitoring progress toward social goals
Arvand Tajikistan: Using Mystery Shopping to Understand Clients
Social performance management case study on the use of market research techniques
CREZCAMOS Colombia: Providing Transparent Information to Clients
Social performance management case study on four of the essential practices for transparency
Opportunity Bank Serbia: Implementing a Strategic Plan for SPM
Case study on the role of governance in avoiding mission drift