This study illustrates how digitalization can improve financial inclusion, customer experience, and operational efficiency for low-income populations and financial institutions.

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

MSC conducted qualitative research in Kenya, Ghana and Togo and found that Indigenous Financial Services (IFS), such as rotating savings and credit associations (ROSCAs), informal moneylenders and burial societies play a critical role in driving access to finance for micro and small enterprises (MSEs).

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

This Focus Note reveals three distinct journeys country stakeholders have taken to extend the reach and quality of rural agent networks in China, Colombia, India, Indonesia, and Kenya.

This study explores the landscape of the gig economy in Malaysia and China, focusing on the financial concerns and well-being of gig workers. 

Evidence from two-wave phone surveys in China

This research looks at the epidemic’s impact on the financial health of the working class and MSEs in China by collecting 2000 responses from different walks of life and communities.