All Publications

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Guide / Toolkit

Open Finance Self-Assessment Tool and Development Roadmap

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Case Study

Informed Design: A Case Study Series (Lucy)

The second installment in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by Lucy, a neobank for entrepreneurial women—specifically Foreign Domestic Workers in Singapore—providing DFS and business-building tools and training through a mobile app to help them start and grow their businesses. 

Slide Deck

Impact of Economic and COVID-19 Crises on Microcredit Borrowers

Findings based on quantitative and qualitative research conducted over the phone (questionnaires and in-depth interviews)

Paper

Humanitarian Cash Transfers and Financial Inclusion

Highlighting key challenges in linking cash transfers to financial inclusion
Case Study

Outcomes of Microcredit Provision to Syrian Refugees

The case study of Al Majmoua in Lebanon
Paper

Financial lives of Lebanese and Syrian Refugees in Lebanon

How do refugee households deal with their daily financial challenges?
Paper

Feasibility Study for Piloting Graduation Programs in Lebanon

Summary of recommendations for the Graduation Approach pilot
Paper

Exploring the Economic and Social Motivations for Child and Youth Friendly Banking: Practices from Georgia, Lebanon, Tanzania and Yemen

Survey findings on the decision-making factors for providers serving the youth market
Paper

Microfinance for Syrian Refugees: The Lebanese and Jordanian Market

Addressing the information gap for the financial services needs of refugees