Showing 1 - 10 of 12
Slide Deck

Using NLP on Social Media to Assess Consumer Risks With Digital Lending Apps in India

This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,

Slide Deck

Gender and Cash In / Cash Out (CICO) Networks

This slide deck shows how to apply a gender lens to CICO network development and presents case studies that demonstrate how gender-intentional design works in practice.

Slide Deck

The Role of Inclusive Financial Systems in a Digital Economy

This narrative, designed for financial inclusion practitioners, illustrates how financial services can be positioned to optimize impact in the digital economy.

Slide Deck

How to Engage Third Parties With Your Open APIs

Looking at the differing needs of third parties across segments and strategies for meeting those needs
Slide Deck

The Financial Agency of Women

Exploring behavioral archetypes in Kenya to understand barriers to digital financial services
Slide Deck

Digital Finance for the Real Economy: Water

The role of digital finance in universal access to clean and affordable water
Slide Deck

Financial Inclusion Insights Côte d'Ivoire: Complete Analysis

Supplement to the CGAP’s Financial Inclusion Insights 2018 slide deck
Slide Deck

The Digital Credit Revolution in Kenya: An Assessment of Market Demand, 5 Years On

Who are Kenya’s digital borrowers and how do they use their loans?
Slide Deck

Data Collection by Supervisors of Digital Financial Services (Slide Deck)

Supplement to an official and peer reviewed CGAP Working Paper