This case study charts how Uttar Pradesh State Rural Livelihoods Mission used technology to strengthen the BC Sakhi (women business correspondent) network in the state in an effort to improve the status of financial inclusion among rural adults.

A data deep dive into the customer base of two financial service providers engaging with low-income women

Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.

Lessons learned from previous crises to help with future crisis responses

This case briefs shows People's Education and Development Organization's work on providing agriculture support and advice to the community through their "Krishi-Sakhis" (friends of agriculture).

This case study examines how the Indian financial institution (now a small bank), Janalakshmi, worked with CGAP to put customers at the center of its operations. 

Case study looking at behavior, perceptions and barriers to adoption of financial services

Lessons learned and key insights from Water.org's WaterCredit program in India

Setting up sustainable mobile-money based microfinance models

Using claims data to improve health microinsurance products and services