All Publications

Showing 1 - 10 of 72
Case Study

From 1% to 30%: the Journey of the Philippines Towards Responsible Digital Payments

This case study examines the success story of the Philippines by diving into the key decisions made by the government and private sector in accelerating the adoption of responsible digital payments.

Case Study

A Case Study on Connecting With Low-income Customers Through Digitalisation

This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.

Case Study

Insular Life, Philippines – The Case for Insuring Women for a Better Tomorrow

This case study showcases the business case for women's insurance in the Philippines.

Case Study

Improving Access to Housing Microfinance Solutions Among Low-Income Households in the Philippines

Opportunities and challenges of designing housing products

Case Study

An Opportunity for the Banking Sector to Work With Informal Savings Groups in Morocco

The objective of the research is to conduct a qualitative and quantitative study to identify opportunities related to the launch of a digital tontine offer.

Case Study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services
Case Study

A Client Needs-Centered Approach to Financial Inclusion Measurement

Innovative financial inclusion data framework focused on customers financial needs
Case Study

Case Brief: Pioneer Microinsurance

How a focus on customer centricity helped the Philippine microinsurer grow
Case Study

Proportionality in Practice: Distribution

Lessons from supervisors on implementing proportionate regulation on access to insurance
Case Study

Market Facilitation to Advance Financial Inclusion

New approaches to influence market dynamics and facilitate systemic change