All Publications

Showing 1 - 10 of 30
Case Study

What it Takes: Insights From Women Leaders in Financial Inclusion

This case study research shares the insights of past program participants in order to motivate other aspiring women leaders, provoke conversation, and inspire new career pathways.

Case Study

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.

Case Study

A Case Study on Connecting With Low-income Customers Through Digitalisation

This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.

Case Study

An Opportunity for the Banking Sector to Work With Informal Savings Groups in Morocco

The objective of the research is to conduct a qualitative and quantitative study to identify opportunities related to the launch of a digital tontine offer.

Case Study

Leadership and Organizational Culture in Customer Centricity: The Journey of AMK Cambodia

Decoding the DNA of a customer-centric organization
Case Study

Innovations for Inclusive Agricultural Finance and Risk Mitigation Mechanisms: The Case of Tamwil El Fellah in Morocco

Analysis of a business model for bringing financial services to poor agricultural households
Case Study

Rural Finance: Insights From Three Continents

Sharing experiences on sustainable rural finance in Morocco, Nicaragua and Bangladesh
Case Study

AMK Cambodia: Using Client Data to Inform the Strategy

Social performance management case study on monitoring progress toward social goals
Case Study

Estimating the Impact of Microcredit on Those Who Take it Up: Evidence from a Randomized Experiment in Morocco

Assessing the effect of microcredit on income and consumption of clients
Case Study

Morocco: Key Success Factors for the Creation of a Postal Bank

Case study on the establishment of a postal bank with a mission of financial inclusion