All Publications

Showing 1 - 10 of 502
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Putting Agents to Use: Insights From a Multicountry Research on Customer’s Usage of CICO Agents

This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.

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The Environmental Impact of Promoting Access to Green Energy Through Inclusive Finance

This study shares the results of the greenhouse gas emissions impact assessment of an agricultural system consisting of a solar-powered water pump, thresher and dryer.

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Financial Inclusion for Migrants and Refugees: Insights From Credit Unions

This report looks at the role credit unions play in supporting migrants and refugees in Brazil, Ecuador, Poland and the United States.

Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

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Lessons for Global Microfinance from… the United States?

Insights into key questions about the future of global microfinance, and specifically the future of policy and subsidy for microfinance, can be gained from an unlikely place: the United States. 

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Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

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Digital Financial Services for Garment Workers in Bangladesh

This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.

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The Digital Transformation of Small and Micro-Businesses in Bangladesh

This report provides an analysis of the second phase of the Build Back Better—Enhancing Recovery and Resilience of Small and Micro-Businesses (SMB) project in Bangladesh since 2020.

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Digital Financial Literacy via E-commerce: Implications for Bangladesh, Especially for Women in Business

This paper explores and evaluates the best ways to reach the less digitally and financially literate segments of the community in Bangladesh, especially women, to ensure that ultimately no one is left behind.