All Publications
Showing 1 - 10 of 21
Making Financial Services Accessible to Low-Income Populations Through Financial Education and Social Empowerment
This study illustrates how digitalization can improve financial inclusion, customer experience, and operational efficiency for low-income populations and financial institutions.
Indigenous Financial Service Research in Kenya, Ghana, and Togo
MSC conducted qualitative research in Kenya, Ghana and Togo and found that Indigenous Financial Services (IFS), such as rotating savings and credit associations (ROSCAs), informal moneylenders and burial societies play a critical role in driving access to finance for micro and small enterprises (MSEs).
Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs
This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.
Insights into Financial Behavior and Knowledge of Children and Youth in Selected Countries from South-Eastern Europe
Survey findings on youth financial literacy, money management and attitudes
Assessment of the Effects and Behavioural Changes of Financial and Non-Financial Services on Youth
Financial diaries study of 280 YouthStart participants in Togo and Ethiopia
Sector Proposals Following EIB’s Announced Support for Refugees
Summary of the microfinance situation in four European countries and five proposed lines of action
Togo: Postal Financial Inclusion through Mobile Agencies
Case study analyzing the success factors and challenges of the Togolese Post's mobile initiative
Opportunity Bank Serbia: Implementing a Strategic Plan for SPM
Case study on the role of governance in avoiding mission drift
How to Develop an Institutional Code of Ethics
Formulating an institutional Code of Ethics that ensures client protection
The Socioeconomic Impact of Mobile Financial Services: Analysis of Pakistan, Bangladesh, India, Serbia and Malaysia
Examining impact of mobile financial services on social and financial inclusion