All Publications
Financial Inclusion for Migrants and Refugees: Insights From Credit Unions
This report looks at the role credit unions play in supporting migrants and refugees in Brazil, Ecuador, Poland and the United States.
Banking on Women Who Trade Across Borders
Drawing from interviews across Africa and Latin America, this report explores the challenges faced by female entrepreneurs and proposes solutions.
Beyond Access: A Look Into the Drivers of Long-term Financial Health
Through a combination of qualitative interviews, customer surveys and analysis of data from over 3.6 million Nubank customers, this research gathered a rich set of insights to inform how we can collectively close the gap between account access and a sense of sustainable financial security and health.
Open Finance Self-Assessment Tool and Development Roadmap
This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.
The Building Blocks Supporting Open Finance
This working paper introduces the concept of an inclusive data ecosystem as one where low-income people’s data trails are used to improve their financial inclusion.
Resilient and Inclusive Financial Services Delivery During COVID-19
This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.
The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia
This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.
The Impact of Regulation Governance on Financial System Efficiency: The Importance of Consumer Behavior
This study focuses on the value structure that correlates improvements in the financial services consumer’s decision-making quality with the development of their autonomy.
Case Brief: ALM Seguros
This case brief covers the journey of ALM Seguros, which sells microinsurance through traditional brokers, but also non-traditional channels.
Social Protection During the Pandemic: Argentina, Brazil, Colombia, and Mexico
How have policy responses mitigated the impact of the pandemic on poverty in the region?