All Publications

Showing 1 - 10 of 66
Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Paper

Interoperability of Financial Services Providers: Afghanistan

This report looks for solutions for restarting the Afghanistan Payment System and ensuring interoperability to enable adoption of digital payments across the country.

Paper

Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

Case Study

Climate Risk Insurance for the Agriculture Sector in Armenia

This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.

Paper

Financial Literacy for Migrants - Mapping and Needs Assessment

Assessing financial literacy needs of key target groups involved in migration processes
Paper

The Study of the Financial Capability of Population in Armenia 2019

Measuring the progress made in assessing financial capabilities of Armenia’s population
Paper

No Household Left Behind: Afghanistan Targeting the Ultra Poor Impact Evaluation

Effect of the "Targeting the Ultra Poor" program on the well-being of poor households
Paper

The Regional Financial Inclusion Landscape of Youth Bank Accounts: Selected Country Cases from Central and Eastern Europe

Analyzing available savings products and financial education programs for youth
Case Study

Developing a Housing Microfinance Product: The First Microfinance Bank's Experience in Afghanistan

Case study and reference guide on offering housing-related loans to low-income earners
Paper

Inclusive Finance for Housing: Exploring Viable Business Models

Investigating issues faced by MFIs in developing housing microfinance products