All Publications

Showing 1 - 10 of 131
Case Study

Making Financial Services Accessible to Low-Income Populations Through Financial Education and Social Empowerment

This study illustrates how digitalization can improve financial inclusion, customer experience, and operational efficiency for low-income populations and financial institutions.

Paper

Financial Inclusion for Migrants and Refugees: Insights From Credit Unions

This report looks at the role credit unions play in supporting migrants and refugees in Brazil, Ecuador, Poland and the United States.

Paper

Lessons for Global Microfinance from… the United States?

Insights into key questions about the future of global microfinance, and specifically the future of policy and subsidy for microfinance, can be gained from an unlikely place: the United States. 

Paper

Indigenous Financial Service Research in Kenya, Ghana, and Togo

MSC conducted qualitative research in Kenya, Ghana and Togo and found that Indigenous Financial Services (IFS), such as rotating savings and credit associations (ROSCAs), informal moneylenders and burial societies play a critical role in driving access to finance for micro and small enterprises (MSEs).

Paper

Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

Paper

Designing Municipal Cash Transfer Programs to Mitigate the Economic Impact of COVID-19

Analyzing public, private, and nonprofit-led responses to the coronavirus through direct cash assistance

Paper

Protecting Beneficiary Data

Guidance for municipal cash transfer programs responding to COVID-19

Paper

Assessment of the Effects and Behavioural Changes of Financial and Non-Financial Services on Youth

Financial diaries study of 280 YouthStart participants in Togo and Ethiopia
Case Study

Togo: Postal Financial Inclusion through Mobile Agencies

Case study analyzing the success factors and challenges of the Togolese Post's mobile initiative
Paper

Consumer Preferences and the Use of Cash: Evidence from the Diary of Consumer Payments Choice

Discussing the role of cash as a daily payment instrument