All Publications

Showing 1 - 10 of 30
Case Study

Making Financial Services Accessible to Low-Income Populations Through Financial Education and Social Empowerment

This study illustrates how digitalization can improve financial inclusion, customer experience, and operational efficiency for low-income populations and financial institutions.

Paper

Indigenous Financial Service Research in Kenya, Ghana, and Togo

MSC conducted qualitative research in Kenya, Ghana and Togo and found that Indigenous Financial Services (IFS), such as rotating savings and credit associations (ROSCAs), informal moneylenders and burial societies play a critical role in driving access to finance for micro and small enterprises (MSEs).

Paper

Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

Paper

Assessment of the Effects and Behavioural Changes of Financial and Non-Financial Services on Youth

Financial diaries study of 280 YouthStart participants in Togo and Ethiopia
Case Study

Developing a National Financial Inclusion Strategy: The Paraguay Experience

Note Number 2 from the FIRST Initiative's Lessons Learned Series
Case Study

Togo: Postal Financial Inclusion through Mobile Agencies

Case study analyzing the success factors and challenges of the Togolese Post's mobile initiative
Paper

Making Women’s Work Visible: Finance for Rural Women

Designing financial products and services for rural women
Case Study

Visión Banco: Creating a Comprehensive Staff Training Program

Case study on Paraguayan bank's implementation of social performance standards
Case Study

Mobile Money in Latin America - A Case Study of Tigo Paraguay

Analyzing the Paraguayan mobile financial ecosystem
Case Study

Vittana's First 1500 Student Borrowers

Helping poor students access loans for higher education