This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.

This study shares the results of the greenhouse gas emissions impact assessment of an agricultural system consisting of a solar-powered water pump, thresher and dryer.

This report looks at the role credit unions play in supporting migrants and refugees in Brazil, Ecuador, Poland and the United States.

Drawing from interviews across Africa and Latin America, this report explores the challenges faced by female entrepreneurs and proposes solutions. 

Through a combination of qualitative interviews, customer surveys and analysis of data from over 3.6 million Nubank customers, this research gathered a rich set of insights to inform how we can collectively close the gap between account access and a sense of sustainable financial security and health. 

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

This working paper introduces the concept of an inclusive data ecosystem as one where low-income people’s data trails are used to improve their financial inclusion.

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.