The Literature Review delves into the landscape of women-owned nano and micro-enterprises in India, Kenya, and Uganda, summarizing the existing knowledge and gaps, with the aim of unlocking more capital and effectively meeting these enterprises' financial and non-financial needs.

This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.

This report outlines various business models that incorporate last-mile retailers into digital ordering platforms, offering them convenience, transparency, and a wide range of products.

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

This slide deck shares the results of a survey conducted by MSC and FACE to analyze user knowledge and behavior regarding digital lending applications (DLAs) and digital loans.

This report highlights the actions that should be taken by countries, firms, and development actors to maximize the potential of digital platforms to contribute to low-income livelihoods and increase financial inclusion.

This case study examines the data and experience of two fintechs in India that use different sets of transactional data for credit scoring.

This working paper introduces the concept of an inclusive data ecosystem as one where low-income people’s data trails are used to improve their financial inclusion.

The Small Firm Diaries is a global research initiative to better understand small firms in low-income neighborhoods of developing countries, especially the barriers to growth such firms face, through high frequency quantitative and qualitative data collection (“financial diaries”).

This study tests the extent to which the promises of digital modes of payment, increased efficiency of transactions, increased financial inclusion, and improvements in the financial well-being of low-income individuals, are fulfilled.