Through this research, beneficiaries and agents respond to Indonesia’s largest cash transfer program as it pivots to provide COVID-19 emergency aid.

This case brief covers the journey of ALM Seguros, which sells microinsurance through traditional brokers, but also non-traditional channels.

This research investigates the appetite of female refugees in Jordan towards mobile money and studies their behavior to better cater to their needs in collaboration with sector players.

This study aims to understand the impact of the COVID-19 pandemic on women-led MSMEs in 13 African countries hoping to contribute to further strengthening of outcomes for those MSMEs.

This case study answers the question of whether digital technologies can act as a catalyst in unlocking market constraints with the sole aim of creating the desired impact among the last mile.

This paper aims to fill this gap in the existing literature by incorporating both measures of access to and usage of financial services industry into the measurement of financial inclusion.

This study outlines how data and other mobile network operator assets can be used to enable or improve digital climate resilience services, and identify opportunities for operators to generate revenues.

This paper explores the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.

This report focuses on building the knowledge, skills, and attitudes necessary for customers to engage with digital financial services.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.