This report attempts to gauge the impact of the COVID-19 pandemic on fintechs in Côte d’Ivoire and understand how the ecosystem adapted and evolved during 2020.

This report attempts to gauge the impact of the COVID-19 pandemic on fintechs in Senegal and understand how the ecosystem adapted and evolved during 2020.

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.

This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.

This annual flagship report provides supply-side data and insights from the mobile money industry. 

Through this research, beneficiaries and agents respond to Indonesia’s largest cash transfer program as it pivots to provide COVID-19 emergency aid.

This study aims to understand the impact of the COVID-19 pandemic on women-led MSMEs in 13 African countries hoping to contribute to further strengthening of outcomes for those MSMEs.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.

This report discusses why it is imperative to capitalize on this momentum in the wake of COVID-19 to ensure wider adoption and usage of digital payments, particularly among low-income women.

This study primarily focuses on micro and small enterprises in Senegal and their coping strategies during the pandemic. It provides recommendations for policymakers and financial service providers to support them.