All Publications
Showing 1 - 10 of 15
Bancolombia: Financial Inclusion and Banking Correspondents
This case study goes in-depth on how the Bancolombia's agent network expansion strategy evolved and the agent network management models it developed to increase geographic coverage in a viable manner.
Role of Technology in Scaling up the BC Sakhi Network in Uttar Pradesh: A Lesson for Other States
This case study charts how Uttar Pradesh State Rural Livelihoods Mission used technology to strengthen the BC Sakhi (women business correspondent) network in the state in an effort to improve the status of financial inclusion among rural adults.
Eko Grows Agent Network Tenfold Through Open APIs
Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.
Growing Big While Still Small: A Case Study on Kazang Prepaid
How to deal with the classic challenges impeding the expansion of agent networks
Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers
How can formal savings tools be better suited to the needs of low-income Ugandans?
The Long Road to Branchless Banking: FINCA’s Experience Deploying Agency Banking in Africa
Ten lessons learned on strategic, operational and technical issues
Tanzania Postal Bank: Digital Financial Inclusion Through POPOTE
Analyzing success factors for the bank's mobile and agency banking services
Building Sustainable Business Models for Providing Financial Services to the Poor
Understanding the business model of Cashpor as a business correspondent
Channel Innovation for Financial Inclusion
How Cashpor transformed to an MFI-BC to provide multiple financial services to the poor
A Consumer-focused Account Promotion Strategy for Branchless Banking: The Case of Omni in Pakistan
Highlighting successful expansion strategies for branchless banking