All Publications

Showing 1 - 10 of 472
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Putting Agents to Use: Insights From a Multicountry Research on Customer’s Usage of CICO Agents

This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.

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The Environmental Impact of Promoting Access to Green Energy Through Inclusive Finance

This study shares the results of the greenhouse gas emissions impact assessment of an agricultural system consisting of a solar-powered water pump, thresher and dryer.

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Diagnostic of Gender and Age Norms in Financial Inclusion - A Pilot Study in Five Districts of Malawi

This report presents an investigation into how social norms impact rural women’s and youth’s ability to access and use formal financial products and services in Malawi.

Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

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The Impact of Mobile Money Interoperability on Financial Inclusion

This report assesses the impact of mobile money interoperability by considering the economic literature on interoperability more generally and utilizing a case study approach in five mobile money countries: Ghana, Kenya, Malawi, Rwanda and Tanzania.

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Feasibility Study on Climate Risk Insurance in Malawi

This study examines the growing impact of climate induced disaster on the agriculture sector in Malawi and explores financial gaps that could feasibly be filled through climate risk insurance solutions.

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Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

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Digital Financial Services for Garment Workers in Bangladesh

This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.

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The Digital Transformation of Small and Micro-Businesses in Bangladesh

This report provides an analysis of the second phase of the Build Back Better—Enhancing Recovery and Resilience of Small and Micro-Businesses (SMB) project in Bangladesh since 2020.