This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.

This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.

 Results from the UNCDF Annual Provider Survey

Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh

Initial lessons learned and suggestions for dealing with the current and future crises

Findings from multi-country, multi-operator study in Africa

Expanding outreach and increasing usage through better placement of touchpoints

A 'how-to' note explaining the importance of agent liquidity management