All Publications
How Providers Can Build Products That Improve Financial Health: Examples From Mexico and Chile
This paper shares the key challenges, learnings, and overall results from five case studies in Chile and Mexico, uncovering best practices on how to design for and influence financial health.
Resilient and Inclusive Financial Services Delivery During COVID-19
This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.
The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia
This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.
State of the Digital Financial Services Market in Zambia 2019
Results from the UNCDF Annual Provider Survey
Financial Education for the MSMEs: Identifying MSME Educational Needs
Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh
Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers
The Value of Pay-As-You-Go Solar for Mobile Operators
Getting Closer
How to Improve Liquidity Management for Agents Serving Small Informal Groups and Savers
Five Years of Market Development in Benin, Senegal and Zambia (2015-2019)
This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.